What’s new: Stay in control with user roles
If your business is operating in Europe or working with European clients, you have likely been affected by the General Data Protection Regulation. Event planners, associations and PCO’s are no exception: The GDPR forced them to rethink their use of personal data and how they can optimise their procedures to ensure security and privacy. This includes their mobile apps, as these contain sensitive information like speaker profiles or contact information. Seeing this challenge, we released a new feature that will help you to stay in control – User roles. Now, it will be easier than ever to give the right people access to your app and it’s data.
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For event planners, it is exciting to see an engagement peak within their mobile app during a conference. The app gathers an active community of attendees, professionals, and members and presents a unique communication channel. But what happens once the event is over? App users leave the app because they no longer see its use and the once active online community fades. The challenge is to keep the engagement up and activate users year-round. Most event profs fear not to have enough content or expertise to fill their mobile app throughout the year. Luckily, it doesn’t take a dedicated team or much time to uphold your mobile community. Here are 3 steps that will help you to create year-round mobile buzz with minimal effort! 
Did you know that every time an attendee creates a personal profile, asks the speaker a question via your app or votes during a presentation, Eureka is involved? The Eureka platform is the driving motor behind the social and interactive features of our apps and empowers speakers, attendees and event organisers. Since we recently re-designed Eureka, some things might look or feel a little different, so we invite both Conference Compass veterans and newbies to have a look at our intro:
Conferences and their technologies have developed in the past year and the changes affected the way we view, plan and experience conferences. While certain trends are bound to stay, some technologies will see major updates in 2019. We asked our team about their predictions and trends for the coming year, and here are their answers:
It was a year we won’t forget: From new laws and changing guidelines to innovative technologies, a lot happened in 2018. As another year passed by, changes in the event industry affected the way we view, plan and experience conferences. We asked our team about some of the biggest changes and news in 2018, and here are their answers:
This month, we are bringing new updates* to one of our favourite tools: The Eureka Ask feature. We like this tool so much because if gives the audience the opportunity to take part in a presentation and to raise their questions, but in a way that keeps you in control. To make the experience for the attendees and you as the organiser even better, we now let app users know whenever there are new questions, so they don’t have to leave the Ask screen. Furthermore, all question- and like-updates are now happening in real time, so you won’t miss anything. 
Q&A sessions are part of most scientific and medical conferences these days, and widely popular amongst attendees. And that for a good reason: They give them the rare opportunity to ask questions directly to an expert and interact with the presentation content.
insights to your sponsors, it is crucial to know which features offer which benefits to them. By doing so, you can include the right options in your sponsor packages and generate additional revenue for your event. Our head of project management Clara Lluch shares 5 tips for a smooth and efficient in-app sponsor promotion.