If your business is operating in Europe or working with European clients, you have likely been affected by the General Data Protection Regulation. Event planners, associations and PCO’s are no exception: The GDPR forced them to rethink their use of personal data and how they can optimise their procedures to ensure security and privacy. This includes their mobile apps, as these contain sensitive information like speaker profiles or contact information. Seeing this challenge, we released a new feature that will help you to stay in control – User roles. Now, it will be easier than ever to give the right people access to your app and it’s data. 

Here’s how:

To create new users and edit their roles or details, you need to be an App Admin. You can find the user management page in the backend of your app. Here, you are presented with an overview of existing users and their roles and you can also create new profiles for your team members. To do so, click “add user” and enter their details like name, username, and email address as well as a secure password.

You will be asked to select a role for the new user. Currently, we offer 3 different roles: App Admin, Event Admin or Event Editor. To get a better insight into the rights and permissions of each user, have a look at the table below:


Event Admin

Society Level
Edit event tiles ✔️
Add, edit & delete info/news tiles ✔️
Add, edit & delete users ✔️
Send app news messages ✔️
View app analytics ✔️
View and edit app settings ✔️
Build apps ✔️
Event Level
View, add, edit & delete content in the “Data structures” and  “Export” tabs ✔️ ✔️
View, add, edit & delete content in the “Pages & Structure” tab ✔️ ✔️ ✔️
View, add, edit & delete content in the “Data”, “Image library” and “Interactivity” tabs ✔️ ✔️ ✔️
View “Publish” tab and create a release ✔️ ✔️
View and edit event settings ✔️ ✔️ ✔️
Send event news messages ✔️ ✔️ ✔️
View event analytics ✔️ ✔️ ✔️

If you own a Society App with multiple events, we will ask you for which of your events you would like to give the new user the permissions. You can add as many team members as you want to your team and also give them access to multiple events.

If you have any questions about this new feature, please don’t hesitate to contact us.

Hungry for more? Here are some of our latest app-additions, that will help you to make the most out of your event app:

*Disclaimer: Please note that this update may not be immediately available for all Conference Compass apps and will be rolled out in the coming weeks.